If you are ever in a car accident, we advise you to take the following steps:

  1. Call the police. Even if the crash is minor and nobody is hurt, you should call the police. In some states, you are required by law to file an accident report with local law enforcement. The officer will ask for your license, registration, insurance, and other information. In turn, request the responding officer’s name, badge number, and contact info. Also, ask for a final copy of the police accident report for insurance purposes.
  2. Exchange information from the other parties involved in the crash. That includes each driver’s full name, home address, email address, phone number, driver’s license information, insurance company and policy number, and license plate numbers.
  3. Take photos & get any witnesses’ information. Use your cellphone to document the collision. Take pictures of all the vehicles involved in the crash from every angle, showing any damage, as well as where the crash occurred and other relevant evidence at the crash scene, such as road hazards and skid marks. It is also helpful to take photos of the other vehicle’s license plate and the driver’s license, registration, and insurance documents in case you misplace your notes or jotted down something incorrectly. If there were any witnesses, gather information from them in the event the adjuster needs to speak to them. We have also included a space below to sketch the accident.
  4. Always call FirstMark before you reach out to your carrier if it is not an emergency. We want to explore all your options and take the course of action that is most advantageous for you. Our client care team is available at (206) 462-3293 from 8:30 AM – 5 PM Monday – Friday and your agent is available on weekends and holidays.
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